Return Policy

At Purge Ventures, we stand behind the quality and effectiveness of our septic cleaning products. We want you to be completely satisfied with your purchase. This policy outlines the guidelines for returning products and receiving refunds.

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What can be returned?

• We will accept unopened and unused Purge Venture products for return.

What can't be returned?

• Opened or used products cannot be returned for a refund.

• We do not accept returns on products purchased from unauthorized retailers.

How to return a product:

1. Contact Us: Please initiate your return by contacting our customer service team within 30 days of receiving your order. You can reach us by email at purgecleaner@gmail.com.

2. Return Shipping: Customers are responsible for covering the cost of return shipping. We recommend using a trackable shipping method for your own peace of mind.

Refunds:

• Upon receipt and inspection of the unopened and unused product, we will issue a full refund for the purchase price, excluding original shipping costs.

• Refunds will be processed within 30 business days of receiving your returned product.

• Refunds will be issued to the original payment method used for the purchase.

Brand Promise:

We are confident in the quality of our products. If you have any questions or concerns about a product you have received, please don't hesitate to contact us. Our customer service team is here to help!

Additional Information:

• We reserve the right to modify this return and refund policy at any time. We will post any changes to this policy on our website.

• This policy does not apply to returns or refunds for damaged products. Damaged products should be reported to our customer service team immediately upon receipt.

By placing an order with Purge Ventures, you acknowledge that you have read and understood this return and refund policy.